Connecting Social Media Platforms
Connect your social media accounts to start publishing content from one central dashboard. Setup only takes a few minutes.
Connecting Your Platforms
Step 1: Open the Dashboard
Go to /dashboard. This is your main control center for managing all platform connections and content.
Step 2: Find the Platforms Section
Click Platform in the sidebar. You'll see a list of social networks available to connect.
Step 3: Select a Platform to Connect
Choose which platform you want to add. You can connect multiple accounts or start with just one.
Available platforms:
- Twitter/X
- TikTok
- Coming soon
Step 4: Start the Connection
Click "Connect via upload-post". This opens a secure link with JWT authentication to our official provider.
🔐 Security note: JWT (JSON Web Token) authentication ensures your credentials are handled securely through encrypted tokens.
💡 Tip: To make things easier, open your social media in the same browser when connecting. For example: you want to connect to your Instagram account. First, open Instagram in a browser. Make sure you're logged into that account. Repeat steps one through three in the same browser where your account is logged in. This will make the process smoother and help avoid connection errors.
Step 5: Grant Permissions in upload-post
Inside the upload-post portal:
- Select the social media account you want to connect
- Grant connection access
- Confirm the linking request
Tip: Review permissions carefully to understand what access you're granting.
Step 6: Return to Dashboard
After completing authorization, return to your dashboard. The connection process is now complete.
Step 7: Verify the Connection
Your newly connected platform now appears in the dashboard list. You're ready to start creating and scheduling content.
Troubleshooting
"My platform doesn't show up"
- Check authorization status: Go back to upload-post and verify you completed all authorization steps
- Platform maintenance: Some networks are occasionally under maintenance. Check their status page if the connection fails
- Refresh the dashboard: Try refreshing the page or logging out and back in
"Error during connection"
Try again by following the 💡 Tip in step 4. Logging in from the same browser when connecting your account will make the connection easier.
If the error persists, read the error message carefully. It usually explains the problem (expired session, denied permissions, or account restrictions). Most errors can be resolved by restarting the connection flow.
"JWT link expired"
Authentication tokens expire within a short time for security. Simply click "Connect via upload-post" again to generate a new link.
Frequently Asked Questions
Q: Is this secure? A: Yes. We use JWT authentication and industry-standard OAuth protocols. We never store your social media passwords.
Q: Can I disconnect a platform? A: Yes. Click the disconnect icon (trash can or "Remove" button) next to the connected platform in your dashboard.
Q: What if I need help? A: Contact our support team through the help center. We're ready to help with connection issues.
Quick Reference
┌─────────────────────────────────────────┐
│ Step 1: Go to /dashboard │
│ Step 2: Click "Platform" │
│ Step 3: Select the platform to │
│ connect │
│ Step 4: Click "Connect via │
│ upload-post" │
│ Step 5: Grant permissions in │
│ upload-post │
│ Step 6: Return to dashboard │
│ Step 7: Start creating content │
└─────────────────────────────────────────┘
Next Steps
Your platform is now connected. You can: